1. Information We Collect
When you use Murajaa AI, we may collect:
- Your name and email address
- Account and authentication information
- Information you submit to AI Tutor
- Study activity and app usage information
- Learning preferences you choose, such as your education track (Brevet, Bac, Concours, university or training center), Bac série, concours preference and preferred explanation language, used to personalize AI learning features
- Technical information needed to operate the app securely
2. Account Information
Murajaa AI uses account information to create and manage your account, authenticate you, provide app features, and protect your account.
3. Firebase Authentication
Murajaa AI uses Firebase Authentication for account sign-in and authentication services.
Depending on the sign-in method you choose, this may include:
- Email and password authentication
- Google sign-in
4. AI Tutor and AI Requests
When you use AI-powered features such as AI Tutor, the text you submit may be processed by our AI service providers in order to generate a response.
Please do not submit highly sensitive personal information through AI prompts.
5. Study Together
Murajaa AI may provide real-time study rooms using LiveKit.
When using Study Together features, audio, video, room information, and connection data may be processed temporarily to provide the live communication service.
6. Data Storage
Account and app-related data may be stored using services such as Google Firebase and Cloud Firestore.
We take reasonable measures to protect your information.
7. How We Use Information
We use collected information to:
- Provide Murajaa AI services
- Authenticate users
- Improve app functionality
- Provide AI-powered learning features
- Maintain account security
- Diagnose technical problems
- Respond to support requests
8. Data Sharing
Murajaa AI does not sell your personal information.
We may share limited information with service providers only when necessary to operate the app, such as:
- Google Firebase
- AI service providers
- LiveKit
- Hosting and infrastructure providers
These providers process information according to their own privacy policies and service agreements.
9. Data Security
We use reasonable technical and organizational safeguards designed to protect your information.
However, no internet-based service can guarantee complete security.
10. Account Deletion
You may request deletion of your Murajaa AI account through the account deletion feature inside the app.
When your account is deleted, associated personal data will be deleted or anonymized when legally and technically possible.
Some information may be retained when required for legal, security, fraud-prevention, or operational purposes.
11. Children's Privacy
Murajaa AI is an educational application.
If applicable laws require parental consent for a child to use certain online services, parents or guardians should supervise the child's use of Murajaa AI.
Murajaa AI does not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When important changes are made, we may notify users through the app or update the date shown at the top of this policy.
13. Contact Us
For privacy questions or support, contact:
Murajaa AI
Website: getmurajaa.com
Email: support@getmurajaa.com
14. Push Notifications
Murajaa AI uses Firebase Cloud Messaging (FCM), a Google Firebase service, to deliver app notifications and announcements.
To route notifications to your installation of the app, Firebase uses an FCM registration token (an app-instance identifier). This token is not your phone number or password. The app also subscribes your installation to announcement topics, including one for the language you use in the app.
Murajaa AI does not use this token for advertising. Murajaa AI's own app code does not intentionally log the token, and does not store it on or send it to Murajaa AI's servers. Firebase processes it under Google's terms and privacy policies.
On Android versions that require permission, the app asks before showing notifications, and you can decline. You can change this at any time in your device settings.
Receiving notifications depends on Google Firebase services and on your device's support, so delivery cannot be guaranteed.
15. Manual Payment Information
If you purchase Murajaa Pro through the manual payment methods on this website, we process the information needed to verify that payment.
When you submit a payment we record:
- Your account identifier, name, and email address
- The payment method you selected, such as Bankily or Masrvi
- The amount shown for Murajaa Pro when you submitted
- The transaction or reference number you entered
- The payment screenshot you uploaded as proof
- The status of your submission, the dates it was submitted and reviewed, and which administrator reviewed it
- Any rejection reason or cancellation details recorded during review
- The resulting Murajaa Pro access period
This information is stored using the same Google services described above: the payment record in Cloud Firestore and the uploaded screenshot in Firebase Storage.
We use it to verify your payment, decide whether to activate Murajaa Pro, identify duplicate or fraudulent submissions, keep a record of payments, and email you the outcome of the review.
You can see your own submissions and their status on the payment page. Submissions are reviewed by Murajaa AI administrators through a private admin page.
The payment screenshot and the transaction or reference number are kept while they are needed to verify the payment and to handle disputes or suspected fraud. They are removed 90 days after review when the cleanup is run; a record kept on hold for a dispute, fraud, or legal reason is retained until that hold is lifted. The payment record itself, including its status, amount, review date, and access period, is kept as payment history.
Manual payment records and payment proofs are not removed automatically when an account is deleted, because they may still be needed for payment disputes, fraud prevention, or legal obligations. To ask about payment information after deleting your account, contact support@getmurajaa.com.
16. Browser Storage
This section describes the Murajaa AI website at getmurajaa.com. It does not describe the mobile app.
This website does not use cookies. It also uses no analytics, advertising, tracking pixels, or third-party measurement services.
The website stores two items in your browser, using local storage:
- Your language choice, so the site can open in the same language on your next visit. This is optional and is only stored if you accept it.
- Your answer to the browser storage notice, so the notice is not shown again. This is stored whether you accept or reject.
Neither item contains personal information, and neither is shared with anyone.
On the Mauritanian manual payment page only, the page loads Firebase software from Google's servers so that you can sign in and submit a payment. When you sign in, Firebase Authentication keeps your sign-in session, and the temporary values needed to complete a sign-in, in your browser so you stay signed in on that page. Any other browser storage created there is used only to run the sign-in and the payment submission. This is needed for the page to work, is not used for tracking, and is not affected by the choice above. Signing out ends that session.
You can accept or reject the optional language storage when the notice first appears, and change your answer at any time with the storage preferences link in the website footer. Rejecting removes the stored language choice. Language links still keep your language while you browse, because the language is part of the web address rather than something stored.
These items stay in your browser until you change your answer or clear your browser's site data. If your browser blocks storage, the website still works, but no choice can be remembered.